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Senior Customer Service (Female)

Công Ty TNHH MTV Chăm Sóc Sức Khỏe Bờ Biển Tây · Ho Chi Minh, Ho Chi Minh

📅 17/08/2026
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• Thực hiện các công việc lễ tân: chào đón khách, trả lời điện thoại, quản lý lịch phòng khám, nhắc lịch hẹn và tư vấn các dịch vụ của phòng khám. Perform front desk duties, including welcoming patients, answering phone calls, managing the appointment schedule, reminding patients of upcoming appointments, and providing information... • Thành thạo 4 kỹ năng (Nghe, Nói, Đọc, Viết) bằng Tiếng Anh (hoặc Tiếng Nhật). Proficient in all four language skills (Listening, Speaking, Reading, and Writing) in English, (or Japanese). • Có ít nhất 03 năm kinh nghiệm trong lĩnh vực chăm sóc khách hàng; ưu tiên ứng viên đã làm việc trong ngành nha...
For people searching Customer Service

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Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

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