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The Supervisory Medical Support Assistant (MSA) serves in the Lexington VA Health Care System Daytime Clinical Call Center. Incumbent will oversee the operations of the Daytime Clinical Call Center staff on a day-to-day basis, providing guidance and direction to staff members and providing direct care through the answering of calls from our Veterans as well as supervisory responsibilities. This position is located at the Sousley Campus of the Lexington VA Health Care System.