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• Work onsite at our datacenters in Busan. • Follow guidelines and work closely with experienced technicians to understand and comply with data center policies, procedures, and deadlines. • Learn to read and understand Process Change Notifications (PCNs) and assess their impact on daily operations. • Assist with preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning network, storage, and server equipment with minimal business disruption. • Complete assigned support tickets efficiently while developing familiarity with relevant Key Performance Indicators (KPIs). • Participate actively in daily safety briefings and comply with all safety and security protocols, including the use of Personal Protective Equipment (PPE). • Help maintain a positive team environment by sharing information, collaborating across shifts, and contributing to handovers. • Learn cross-functional data center processes to support partnerships with diverse stakeholders. • Escalate technical, safety, or security incidents promptly as per established procedures. • Complete all required training timely, including those related to security, data management, and environmental health and safety (EHS). • Handle routine physical demands, such as lifting moderate weights, climbing ladders/stairs, and working under data center environmental conditions like noise and heat.