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Call Infra Engineer (IPCC,AICC)

비바리퍼블리카(토스) · 서울 서초구 강남대로 459, 토스 신논현 오피스

📅 24/08/2026
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• 대규모 상담 트래픽을 처리하는 콜 인프라를 온프레미스·클라우드에 걸쳐 설계·구축하고 운영해요. • 장애 도메인 분리, Failover 등 고가용성 콜 인프라 구조를 설계하고 운영해요. • SIP·RTP 등 통신 프로토콜 레벨에서 발생하는 장애를 분석하고 근본 원인을 제거해요. • 상담 트래픽 성장에 따른 용량·비용을 예측하고, 표준 콜 인프라 아키텍처를 정의해요. • STT/TTS·콜봇 등 AICC 컴포넌트가 상담 인프라에 안정적으로 연동될 수 있도록 구조를 설계하고 운영해요. • 금융권 컴플라이언스를 충족하는 녹취·CDR 데이터 인프라를 안정적으로 운영하고 최적화해요.
For people searching Engineer

144,883 engineer jobs are open right now

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144.883Jobs
31.687IN
81%EN

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