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Job Posting Title Customer Service Representative - Alabaster Caverns Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Boiling Springs State Park Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The starting pay for this position is $15.00/hr. After successful completion of a one-year trial period with OTRD, the rate of pay may increase to $15.45/hr. Job Description Basic Purpose Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park’s front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier. Typical Job Duties Answers telephones, takes messages, and provides information about location facilities. Receives walk-in and phone-in reservation requests. Check guests into reservations, validates parking. Posts charges to guest accounts, including necessary corrections and transfers. Collects charges, processes credit card vouchers, and closes guest accounts. Checks in/out recreation equipment, golf carts, etc. to guests. Assists with gift shop sales and restocking merchandise. Prepares various reports under general direction. Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs. Performs general housekeeping in public areas. Performs other duties as assigned to support daily operations and agency needs. Minimum Qualifications Must be at least 18 years of age. Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience. Special Requirements Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency. Some locations may require an employee to possess a valid Driver’s License. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub . If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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