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Customer Service Associate

wawa · Store 7004 - Murfreesboro, TN 37128

📅 31/07/2026
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Create futures worth inheriting with the SJ Group At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life. A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision. Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come. Make a real impact together by shaping the built environment, improving lives, creating regenerative places and helping advance the industries we serve. What you’ll do to make an impact As Talent Acquisition Lead, India, you’ll translate global TA strategy into disciplined local execution, partnering with leaders to deliver quality hiring, workforce alignment and a consistent candidate experience across India. This is a hands-on senior TA leadership role with clear accountabilities, delivering approved recruitment demand at pace and supporting bid/pursuit resourcing with credible, compliant and market aligned talent solutions. The role requires strong governance discipline, practical process ownership, clean Workday adoption, proactive talent mapping and the confidence to challenge unclear demand, unsupported approvals or shortcuts that create risk for the business. Success means running a fast, well controlled TA operation across India: balancing live roles and bids, building reusable talent pools for critical/hard to fill skills, maintaining audit ready candidate and requisition records, improving hiring manager discipline and using AI-enabled tools responsibly to improve sourcing, screening, reporting and recruiter productivity without replacing human judgement. About you Partner with regional, sector and bid leaders to translate workforce needs into practical sourcing strategies, talent maps, shortlists and bid-ready candidate pipelines. Lead India TA delivery across approved roles and bid related demand, ensuring the team responds with pace, quality and clear prioritisation. Own compliance and governance discipline across the recruitment lifecycle, including Workday accuracy, DOA approvals, candidate consent, data privacy, verification and evidence capture. Drive process consistency and speed by removing bottlenecks, educating hiring managers, escalating blockers early and ensuring recruitment activity is aligned to genuine business priorities. Adopt AI-enabled sourcing and productivity tools responsibly, using automation to improve market mapping, outreach, screening support and reporting while maintaining human judgement, fairness and candidate experience. The application process All applications must be submitted online. After submitting your CV, our Talent Acquisition Team will review your experience and contact you should your profile aligns so we can expand on the opportunity we have. We are committed to creating a positive and welcoming candidate experience, ensuring you receive transparency and support at every step of your journey. Belonging & our values Our Culture Framework is shaped by our shared purpose, 'Real impact, made together', and three keystone behaviours: Deliver Excellence - taking pride in doing things properly, and upholding high standards in all we do; Expand What's Possible - staying curious and always asking what bigger thing we could be building; and Rise Together - knowing none of this happens At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
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For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
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The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

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