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Sales Operations Support Specialist I

generac · Sussex, WI - USA

📅 13/08/2026
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We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Key Responsibilities Own execution of the full order lifecycle from order receipt through fulfillment and startup, ensuring accuracy, timeliness, and adherence to internal processes and customer requirements Perform order validation, entry, and management within ERP systems; manage changes, cancellations, and exceptions with attention to downstream operational impact. Coordinate cross-functionally with production scheduling, logistics, supply chain, and finance to ensure seamless order progression and timely delivery. Participate in production and scheduling discussions to proactively identify risks and resolve potential delays or constraints. Monitor and track orders, identifying risks to lead time, configuration accuracy, or customer commitments and escalating as appropriate. Prepare and review submittal packages, technical documentation, and supporting materials to ensure completeness and alignment with customer specifications. Support shipment coordination and vendor order tracking to ensure material availability and delivery timelines are met. Investigate and resolve billing discrepancies and order-related issues to maintain financial accuracy and customer satisfaction. Serve as a primary point of contact for customer and dealer inquiries related to order status, documentation, and issue resolution. Maintain data integrity across ERP/CRM systems to ensure accurate reporting and operational execution. Support returns, warranty requests, and post-delivery issue resolution in alignment with company policies. Participate in cross-functional initiatives and continuous improvement efforts to enhance order execution processes. Minimal Qualifications Associate’s Degree or equivalent. 1+ year experience in customer service, sales support, or operations role. Proficiency with Microsoft Office Suite. Basic understanding of order-processing environments. Preferred Qualifications Experience with SAP or similar ERP. Experience supporting manufacturing, industrial, or distributor-based environments Familiarity with technical documentation or product spec sheets. Knowledge, Skills & Abilities Strong attention to detail and process discipline Ability to manage multiple concurrent orders with varying complexity Customer service orientation with strong communication skills Basic technical aptitude and ability to interpret documentation Ability to identify and escalate risks impacting order execution Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
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For people searching Sales

74,689 Sales Jobs Open Right Now — Where to Look

Most are in India and the US. Here's how to pick the right one for you.

74.689Jobs
17.483IN
79%EN

WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.

Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.

The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.

Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.

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