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We are seeking an energetic individual to work full-time in our Boulder office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 3+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities: · Providing exceptional IT Services to TransPerfect employees · Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices) · Responding to support requests on a daily basis · Performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users · Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment