Workplace Operations Lead

🚀 Your Mission As a Workplace Operations Lead, you’ll be at the heart of keeping Aftershoot running smoothly - from making sure our office is a great place to work, to ensuring every employee has a seamless experience from day one to their last day. You’ll own day-to-day workplace operations, travel, assets, vendors and office administration, while also driving key People Operations processes across the employee lifecycle. This is a hands-on role for someone who loves taking ownership, solving problems and making things happen. 🎯 What You Will Be Doing 🏢 Office & Workplace Operations Own day-to-day office and workplace operations , ensuring the office is well-maintained, organised and employee-ready. Manage housekeeping and pantry staff , along with pantry, vending machine, office supplies and other workplace requirements. Coordinate office infrastructure and services including internet, utilities, maintenance, repairs and building/mall requirements. Act as the go-to person for employee workplace and administrative requests , driving them through to resolution. ✈️ Travel, Relocation & Assets Manage employee travel and relocation , including flight and hotel bookings, cancellations, refunds and coordination with employees and vendors. Own the lifecycle of laptops and company assets — procurement, allocation, dispatch, recovery, repairs, replacements and inventory tracking. Manage Admin and workplace vendors , including quotations, procurement, Comparative Cost Statements, POs, deliveries, contracts and renewals. 👋 Employee Lifecycle & People Operations Own key employee onboarding and offboarding activities, ensuring nothing falls through the cracks. Coordinate creation and removal of employee access across Gmail, Slack, Atlassian and other tools . Manage BGV, insurance enrolment/removal, onboarding kits and employee assets as part of the employee lifecycle. Prepare and issue employee documentation including appointment letters, relieving letters, NOCs, employment confirmations and other HR letters . Keep employee records and Keka updates accurate and up to date. Support employee events, celebrations and workplace partnerships that enhance the employee experience. 💰 Finance & Operations Manage petty cash , Admin expenses and invoice coordination with the Finance team. Maintain accurate trackers, SOPs and operational documentation . Coordinate with Finance on procurement, invoices, payments and other operational requirements. 🚀 Cross-functional & Process Improvement Work closely with People Success, Finance, IT, Leadership and external partners to keep operations running seamlessly. Identify opportunities to simplify, automate and improve our People and workplace processes as we scale. Take ownership of operational issues from start to finish and ensure timely closure. 💪 What We’re Looking For 4-7 years of experience in Workplace Operations, Administration, People Operations, HR Operations or a similar role . Strong ownership and the ability to independently run day-to-day operations. Excellent organisational and follow-up skills - you’re someone who closes loops. Experience managing vendors, office support staff, assets and workplace operations . Strong attention to detail, especially when dealing with employee records, assets, documents and operational processes. Strong communication and stakeholder-management skills. A hands-on, practical and bias-for-action approach. Comfortable working in a fast-paced startup where things move quickly and you may need to figure things out along the way. Delhi-based and comfortable working fully from the office. You Will Work With Captain: Shilpi Team Members: People Success, Finance, IT, Leadership and the wider Aftershoot team.