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Why this vacancy is available At the Sir Albert Hotel, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests. This is what you're going to do You will be the first point of contact for our guests You process and handle all check-ins, check-outs, calls, requests and questions You will be responsible for the night audit and perform your administrative tasks using a checklist You will walk duty rounds through the hotel to ensure safety Providing guests with recommendations about the hotspots in Amsterdam This is why your new job is challenging You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.