Business Analyst

Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact. 📍 Location: We are open to candidates based anywhere within the UK, Spain, Poland and Romania, with remote working available within these countries . Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions. Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide. Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains. Why SkyCell? 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. 🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell. 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: Collaborate with business teams and stakeholders to analyse, improve, and automate company processes Elicit, gather, and document requirements, translating them into clear functional specifications Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding Assess the business impact of technical decisions and verify alignment with strategic goals Collaborate with the team and stakeholders to shape the product roadmap and prioritize features Provide guidance and clarification to development teams throughout the delivery lifecycle Support quality assurance efforts by reviewing test cases and assisting with validation Contribute to testing strategies for automation and non-functional requirements Act as a triage expert for incoming requests, bugs, and improvement opportunities Resolve technical issues and remove cross-functional blockers as they arise Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively Create documentation and training materials for end users to support new functionality adoption