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HR Manager Telford, Shropshire At Müller, we're committed to creating high-performing teams and a positive workplace culture that enables our people and business to succeed. We are looking for an experienced HR Manager to join our team based in Telford, providing support across our three Shropshire sites as business needs require. This is a fantastic opportunity for a commercially minded HR professional who enjoys partnering with leaders, driving organisational change, and influencing people strategies that deliver real business results. What you'll be doing As HR Manager, you'll work closely with operational and functional leadership teams to provide both strategic and hands-on HR support. You'll play a key role in delivering the people agenda, leading change initiatives, developing leadership capability, and ensuring our people processes support a high-performing culture. Key responsibilities include: Partnering with leaders to develop and deliver people plans aligned to business objectives. Leading and supporting organisational change programmes, including restructures and business transformation projects. Driving employee engagement and helping to build and embed a positive workplace culture. Coaching and supporting managers on performance management, talent development and leadership effectiveness. Managing complex employee relations cases and providing expert HR guidance. Leading succession planning and talent development activities to identify and support future leaders. Delivering HR projects and initiatives that improve business performance and employee experience. Supporting recruitment and workforce planning activities to ensure the business attracts and retains the right talent. Using people data and insights to identify trends and support informed decision-making. Championing continuous improvement across HR processes and ways of working. What we're looking for We're looking for an experienced HR professional who can build strong relationships, challenge positively, and influence at all levels of the organisation. You'll ideally have: CIPD qualification or equivalent HR experience. Significant experience operating at HR Manager or Senior HR Business Partner level. Experience working within a fast-paced operational environment such as manufacturing, logistics, retail or FMCG. Strong change management and organisational development experience. Proven experience leading HR projects and business improvement initiatives. Excellent knowledge of UK employment legislation and employee relations. Experience coaching managers and developing leadership capability. A commercial mindset with the ability to balance people priorities with business needs. Strong stakeholder management, influencing and communication skills. The ability to work effectively in a matrix environment and manage multiple priorities. Why join Müller? This role offers the opportunity to make a real impact across our Shropshire operations, working closely with senior leaders and contributing to business-critical projects. You'll be part of a collaborative HR team where you'll have the opportunity to shape people strategy, drive change and support the development of our future talent. Benefits included: Up to 10% annual bonus 4 x life assurance Pension scheme – up to 16% total contribution 25 days annual leave, increasing with service Sell/Buy annual leave scheme Onsite, secure car park Private medical cover Enhanced maternity/paternity/family policy Annual pay reviews Plus access to Perk Box – saving money across numerous retailers! #hiring You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland
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When you interview for an HR Manager role, expect this question: 'Tell me about a time you had to deliver difficult news to an employee or manage a conflict between team members.' This is not small talk. Hiring managers want to see how you handle empathy, honesty, and professionalism under pressure. Walk through a real example: the situation, what you said, and what changed because of how you handled it.
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