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SUMMARY To ensure optimum service in one or more areas of the Customer Service Department. Must promote an environment of teamwork and productivity under the guidance of the Customer Service Manager. Responsible for accuracy and completion of orders. Must work in conjunction with customers as well as Export Manager, MAHLE Agents, IT, Inventory Control, Production, Distribution and Traffic to guarantee customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate with all partied involved (Export Manager, MAHLE Agents, Logistics, IT, Accounting, Production). Maintain direct contact with MAHLE Agents and customer’s (inform and advise customers current internal contacts of sales policies, current price list, order confirmations, proformas, export documentation and product information. Research claims for credit and debit applying company policies to transactions, before passing these on for credits or debits to be issued. Create and update daily production reports. Enter customer discrepancies into the system for review. QUALIFICATIONS Ability to work with and through others at all levels. Experience with AS400 and SAP a plus. Proficient in use of spreadsheets (Excel) and processing (Word) software. Associate’s Degree preferred, or equivalent work experience. Extensive background and experience in dealing with export customer service. Strong product knowledge a plus. Bilingual (Spanish) a plus. Do you have any questions? [[recruiterEmail]]
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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