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Customer Assistant Manager Location: Zalau, Romania Department: Quality - Customer Assistance Purpose: Supports technical customer assistance activities. Responsibilities: Acts as technical contact point between Customer/Customer representatives and internal areas, during the order processing, by: Participating in pre-production meetings, ensuring customer requirements are considered and intervention points agreed/defined; Reviewing applicable documents - (Quality Control plans, Inspection and tests plans, customer specifications, etc.); Day-to-day follow up of order progress and eventual problems arise. Follows-up quality events arise during the order processing. Participates in the internal investigation of customer dissatisfaction events Collects and compiles information for Data Books issuing. Your profile: Degreed in: Mechanical Engineering / Metallurgy or other related technical fields. Language: English - Advanced Specific knowledge: Excel, Outlook, SAP dynamic with high level of initiative and autonomy curious, fast learner and team player accuracy through tasks and multitasking great communication and interpersonal skills What we offer: Competitive Salary Performance Bonus Medical Benefits Flexible working environment 24 days annual leave