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Job Posting Title: [[title]] Building: KN1 ( Bangalore) Recruiter: [[recruiterName]] Education Experience: [[EducationExperience]] At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Customer Service professional is responsible for delivering exceptional customer support and ensuring seamless execution of the order-to-cash process. This role serves as a key liaison between customers and internal stakeholders, managing customer inquiries, order fulfillment, issue resolution, and service delivery activities. The position collaborates closely with Sales, Supply Chain, Planning, Logistics, Quality, Operations, Product Management, and other cross-functional teams to ensure customer satisfaction, operational excellence, and continuous improvement. Depending on the role level, the position may also support strategic customer accounts, drive service improvements, and provide operational guidance to team members. Job Requirements Serve as the primary point of contact for customers, ensuring timely and professional responses to inquiries, requests, and service-related issues. Manage customer orders throughout the order-to-cash lifecycle, including order processing, backlog management, delivery tracking, and issue resolution. Collaborate with Sales, Supply Chain, Planning, Logistics, Quality, Operations, Product Management, and manufacturing teams to meet customer requirements and business objectives. Address customer complaints, escalations, and supply-related concerns while ensuring effective communication and timely resolution. Maintain accurate customer records, order documentation, reports, and system updates in accordance with business processes and policies. Monitor service performance, identify trends, and recommend process improvements to enhance customer satisfaction and operational efficiency. Support continuous improvement initiatives, process standardization, and best-practice implementation across customer service operations. Build and maintain strong relationships with customers and internal stakeholders to deliver a world-class customer experience. Ensure compliance with company policies, procedures, quality standards, and regulatory requirements. Contribute to team success through collaboration, knowledge sharing, training participation, and achievement of service objectives. Skills Bachelor's degree Relevant experience in Customer Service, Order Management and Supply Chain Strong knowledge of order-to-cash processes, including customer inquiries, order management, backlog management, delivery coordination, and complaint handling. Excellent verbal, written, and interpersonal communication skills with the ability to effectively engage customers and stakeholders. Experience working with SAP/ ERP systems, CRM platforms, customer portals, and Microsoft Office applications. Strong problem-solving, analytical, and decision-making capabilities. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Demonstrated customer focus, accountability, ownership, and attention to detail. Ability to collaborate across global and cross-functional teams to deliver business results and exceptional customer experiences. Continuous improvement mindset with the ability to identify opportunities for enhanced efficiency, quality, and customer satisfaction. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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