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Job Summary This position is responsible for the complete handling of customer orders and answers technical questions. Primary Duties Fulfill promises made to customers 100% of the time or notify them of changes Pro-actively track customer orders to ensure on-time shipping Handle arrangements for shipment of product Answer phones providing feedback to customers as requested Tech line phone support including quality control follow up Work with material and production groups as needed to alert customers of potential backorders Ability to learn products, multiple systems and customer portals Maintain accurate work Instructions as customer requirements or processes change Other duties as assigned Qualifications Have general automotive parts experience Ability to handle complaints regarding unpleasant situations or conflicts Customer Service experience in an automotive or manufacturing environment desired Proficiency in Microsoft Office and familiarity with Google Docs ERP/MRP experience in a manufacturing environment desired Physical Requirement: Must be able to properly lift, pack, stack and wrap up 20 pounds on a regular basis Working Conditions: While performing the duties of this job, the employee is regularly required to stand, walk and use hands to touch, grasp, handle and feel items. Noise level is usually moderate. Education / Experience High School Diploma or Equivalent Customer Service experience desired Experience working in a manufacturing environment desired
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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