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Your career begins at Cone Drive Operations, a Timken company! Cone Drive is located in beautiful Traverse City, Michigan and boasts over 100 years of success in the gearing industry. If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Cone Drive. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. The Customer Service Representative ("CSR") works closely with customers to provide quotations, process orders, communicate delivery status, handle customer generated changes, and educate customers on the products and services that Cone Drive provides. This role acts as the link from customers to the rest of the company on communications/issues. Responsibilities Quote and order entry into the Infor XA software system Liaison for communication with customers through various channels Review and processes customer change orders Review and verification of quote and purchase order specifications and customer requirements Review, maintain and update customer quotes and orders to ensure accuracy and efficiency Aid customers in damage and warranty repair/replacement claims Project management from initial quote to final shipping arrangements Root cause and Continuous Improvement action planning and implementation Requirements: HS Diploma or equivalent Strong written and oral communication skills Highly organized and detailed oriented Willing to collaborate with multiple departments Experience with Microsoft Word, Excel and Outlook Ability to work overtime Strong problem solving skills Preferred: Previous experience in customer service and or technical environment Associates or Bachelors Degree This position may require access to United States export controlled technical data (“CTD”) and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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