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Minimum Pay Rate: [[salaryMin]] Maximum Pay Rate: [[salaryMax]] Civil Service Status: Civil Service Apply by Date: [[custApplyDate]] Posting Type: [[custPostingType]] SMUD is seeking a growth-oriented Entry Enterprise Technology Analyst to join a fast-paced team of IT professionals. Working under close supervision, you will focus on acquiring foundational knowledge, technical skills, and configuration abilities within our Human Capital Management (HCM) ecosystem. This role is a developmental opportunity designed for highly motivated individuals with an analytical mindset, technical aptitude, and exposure to ERP/HRIS concepts who are eager to build an SAP configuration background. SMUD's IT department has frequently been named in ComputerWorld's top 100 best places to work in IT and is also one of the Sacramento area's top employers. We are looking for individuals with an analytical mindset and exposure to developing and configuring systems who are adept at managing concurrent learning assignments, and who can effectively work both within a team and under close supervision while being eager to build an SAP configuration and development background and acquire new skill sets. This position requires the knowledge, skills, and ability to: Analyze business processes and match user requirements to system capabilities. Learn, implement and enhance new technologies Develop specifications; configure solutions, develop testing criteria and conduct testing. Determine system integration points and resolve moderately complex technical issues. Establish and maintain effective internal/external working relationships and work effectively in diverse teams. Be flexible and open to change, results oriented, and driven. Effectively communicate in large group settings and be able to achieve consensus. Analyze procedures and systems to evaluate and resolve technical issues. Develop and implement operational improvements We are posting this opportunity for the Entry level along with our Intermediate and Journey level positions. The department will be filling one position at either of those levels. If you are interested in the Intermediate and Journey level positions you will need to apply to those positions separately. This position requires weekly onsite in-office work. SMUD Official Classification: Enterprise Technology Analyst Entry Purpose Under close supervision, performs the more basic business processes and technical support utilizing SMUD's various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; assists in serving as a functional resource to the user community to ensure reliability, accessibility and effectiveness to meet the needs of the business unit overall. Nature and Scope here are five (5) levels in this job classification series that have similar job content but with progressively more challenging degrees and levels of skill, responsibility, knowledge, experience and qualification requirements: Flex Classifications (that permit progression from lower-level classes to higher level classes without examination based upon assessment of an individual’s experience and performance) within the series: Entry : Incumbent acquires knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level. Intermediate : Incumbent continues to acquire the knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level. Journey : Incumbent is demonstrating the required skills and knowledge to independently perform the full scope of the job. Non-Flex Classifications (that promote from lower-level classes to higher level classes and require an examination, such as an interview, based upon individual experience and performance) within the series: Senior : Advanced journey level resource who is responsible for advanced assignments, as dictated by the work needing to be performed; may also serve in a lead capacity. Principal : Subject matter expert/lead level and is responsible for leading the most advanced work, as dictated by the work needing to be performed. Entry/Intermediate to Journey: Incumbents at the entry (or intermediate) level are required to successfully “progress” to the journey level within 60 months of appointment to remain within the job series. Seniors and Principals must be hired through a promotional process and do not automatically progress from lower levels in the series. Duties and Responsibilities Incumbents will focus on the following five specialty areas detailed below: Enterprise Systems Design Enterprise Applications - Modifications and Enhancements Enterprise Applications - Optimization Enterprise System Reporting and Analytics Project Functional/Technical Support Enterprise Systems Design: Learn to design and configure various enterprise technology solutions to support business units; develop designs and define user requirements by collaborating with process owners; address integration issues; develop testing criteria and conduct testing; plan implementation strategies; and communicate technical information to the user community. Enterprise Applications - Modifications and Enhancements: Participate in efforts to assess the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; guide user group forums; identify needed changes and enhancements; perform workflow and process assessments; identify impacts to business processes; revise user and system requirements; design modifications; prepare change notices; integrate modifications; develop testing criteria and conduct testing; and provide technical consultation and solutions. Enterprise Applications - Optimization: Support efforts to provide overall effectiveness for users; champion and share key practices; provide technical support and user training in the optimal use of enterprise applications systems; troubleshoot user obstacles and provide support; provide technical consultation and options to address issues; and troubleshoot system problems. Enterprise System Reporting and Analytics: Learn to provide business units with access to data, analytics, visualizations required to run and optimize their operation; design user reports, intelligence and visualizations to help business units run; produce standard and custom analytics; develop ad-hoc queries; modify standard forms and analytics; and work with users to define reporting and analytic needs. Project Functional/Technical Support: Assist and support projects and initiatives from a functional and/or technical perspective; refer problems to supervision/management where solutions are not readily achievable; participate in planning, monitoring and revising schedules, work plans, expenditures, and assignments related to the functional/technical department budget; and assist in the functional or technical preparation of procurement or bid documents, evaluation of proposals, and recommendation of awards to contractors or vendors. Perform other related duties as needed to include working outside of typical business hours when necessary. Required Education High School diploma or equivalent. Required Experience Qualifications At least one (1+) year of progressively responsible relevant work experience in the areas of day-to-day design and maintenance of enterprise applications, OR at least 6 months as a SMUD Intern working within a relev