Global IT Infrastructure Service Owner & Solution Architect (d/m/f)

Sense the power of light The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com Your new responsibilities We are seeking a skilled and strategic Global Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global OpenShift Container platforms and large-scale virtualization environments. This role is pivotal in steering andmanaging an external service provider responsible for the day-to-day operations, ensuring alignment with business goals, SLAs, and compliance standards. Please note that this position can be filled in Spain, Romania, Malaysia or Philippines: Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and businessobjectives Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance Lead service reviews, audits, and continuous improvement initiatives with the external provider Drive incident and problem management escalations, root cause analysis, and resolution planning Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM) Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services Who we are looking for [[custUSQual]] Please contact [[recruiterName]] for further information via [[recruiterEmail]] or [[recruiterPhone]] .