Working Student - IT Touchpoint (f/m/d)

.boerse_footer { position: relative; margin-top: -50px; height: 30px; clear: both; margin-bottom: 20px; background: #EEE none repeat scroll 0% 0%; line-height: 30px; padding: 0px 10px; color: #AAA; font-family: "Arial, Helvetica, sans-serif" } .boerse_jobtemplate { width: 970px; max-width: 100%; height: auto; } .joqReqDescription { max-width: 100%; height: auto; align: center; } .jobDisplay .job { font-family: "Arial" !important; font-size: 14px !important; } div.joqReqDescription p, div.joqReqDescription ul, div.joqReqDescription ol, div.joqReqDescription div, div.joqReqDescription li { font-size: 14px !important; } .cust_group_company_header { font-family: custom3319b3cecfc94e7b90220; font-size: 18px; } Group Company: [[legalEntity_obj]] [[extTitle]] Start: [[jobStartDate]] | Duration: [[cust_duration]] months | [[filter5]] Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team! Your area of work Our mission is to continuously provide a user centric modern workplace solution on a people before technology principle focusing on user experience and integrating all relevant means of modern and digital technology. As a working student (f/m/d) you will support the IT Touchpoint team to provide face to face IT support as well as support for modern end user devices and infrastructure. Your responsibilities: You analyse and resolve technical user problems in a face to face support You provide support for end user devices (mobile phones, laptops) and assist with initial device setup You take ownership and responsibility of user satisfaction You will gain insight into a highly professional device management with standardised infrastructure and security measures in a globally operating company In addition, you assist with organising and preparing hardware lifecycle exchanges or rollouts Your profile: You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least 1 semester (Desired study focus in the fields of informatics, business informatics, mathematics or physics) As a Digital Native you ideally have already gained first practical experience in the context of user support in an IT support company, an own business or during school and student days You bring in team spirit, strong social competence, self-motivation and communication skills Your strong analytical thinking & problem resolution skills are paired with sensitivity regarding user needs and requirements Native German and excellent English language skills are mandatory Start date: [[jobStartDate]] What you can expect from us Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Have we piqued your interest? Then we encourage you to apply now! Please submit your online application via our career portal, including your CV, cover letter and other relevant documents (transcript of records, job references etc.) Do you have questions about the application process or this position? Our Campus-Team will gladly answer your questions. Please contact us at campus.careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you! Deutsche Börse Group, Human Resources https://careers.deutsche-boerse.com/