Associate, Funds Operations

.boerse_footer { position: relative; margin-top: -50px; height: 30px; clear: both; margin-bottom: 20px; background: #EEE none repeat scroll 0% 0%; line-height: 30px; padding: 0px 10px; color: #AAA; font-family: "Arial, Helvetica, sans-serif" } .boerse_jobtemplate { width: 970px; max-width: 100%; height: auto; } .joqReqDescription { max-width: 100%; height: auto; align: center; } .jobDisplay .job { font-family: "Arial" !important; font-size: 14px !important; } div.joqReqDescription p, div.joqReqDescription ul, div.joqReqDescription ol, div.joqReqDescription div, div.joqReqDescription li { font-size: 14px !important; } .cust_group_company_header { font-family: custom3319b3cecfc94e7b90220; font-size: 18px; } Group Company: [[legalEntity_obj]] [[extTitle]] [[filter5]] | [[filter6]] Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team! Division/section Post Trading, Clearstream Fund Services, Customer Operations Singapore Field of activity Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardization, automation and straight-through processing of investment fund orders. Being part of the Global Funds Operations Team, you will be responsible for Hedge Funds trades and transfers from beginning to end, carrying out the Front office, Middle office and Settlement functions, customer queries, client account set up and maintenance and mandatory corporate actions and share events. Tasks/responsibilities Operational activities Process Trade & Transfer orders from customers Perform document completion for trades & transfers along with verification Process incoming trades related cash and incoming transfer requests Trace pending transactions and settle transactions on receipt of contract note Process corporate action shares and cash events promptly and accurately Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure change Assist in documenting team procedures and in project works, when required Customer Service Investigate, monitor, record and resolve simple queries/issues raised by the client via phone calls and emails Provide the highest standard of service in all dealings with the client Undertake reviews of client’s activity, utilisation of products to suggest changes/improvements and identify development and training requirements Qualifications/required skills Years of Experience: 1 to 3 years Education Qualifications: Diploma, university degree and/or a comparable qualification Team leader or managerial experience, leadership, coaching and mentoring skills are an advantage Banking experience and/or knowledge of investment funds industry is an advantage Pro-active attitude with strong problem-solving skills, accuracy and ability to work independently and as part of a team in an international environment Ability to multi-task and work under pressure to meet tight deadlines Customer oriented with excellent telephone, communication and negotiation skills Working on early shift to support Australian market may be required Location: Singapore Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites. We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Have we piqued your interest? Then we encourage you to apply now! Do you have questions about the application process or this position? Please contact us at careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you! Deutsche Börse Group, Human Resources https://careers.deutsche-boerse.com/