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Join a young and exciting company, a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team, you will be responsible for supporting our customers, as well as internal stakeholders like our Services and Solution Consulting teams. You will work closely with Development and QA teams to diagnose, troubleshoot, and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent, and demonstrate 'out of the box' thinking. This is a full-time, Monday-Friday, permanent job with rotational on-call responsibilities for weekend coverage. Veeva is looking for a passionate Product Support Engineer to work at our Hyderabad location. What You'll Do: - Provide comprehensive support covering all issues, primarily related to Veeva Clinical Platform (Clinical Data + Clinical Operations) applications. - Become a Subject Matter Expert by thoroughly learning our software. - Handle inquiries regarding technical issues and information requests on application capabilities. - Troubleshoot critical production issues, including system unavailability and data integrity issues, and propose resolutions or workarounds. - Provide coordinated support for getting new releases and configuration changes into production. - Serve as a customer-facing representative for the Development and Product teams. - Be responsible for ticket and/or customer escalations and drive progress until resolution. - Interface with Engineering, Product Management, and Services when necessary. - Maintain the Product Support Knowledge Base. Requirements: - 3+ years work experience in Level 2/3 Application Support, with experience in a cloud/hosted setting. - Eager to learn new technical, communication, and interpersonal skills. - Ability to replicate & diagnose issues using industry-standard tools and techniques (e.g., FTP, Postman, AWS Tools), and propose resolutions or workarounds. - Self-motivated, with experience working independently with minimal guidance in a rapidly changing environment and handling pressure. - Excellent verbal and written communication skills in English. Nice to Have: - Experience with the life science and healthcare industry. - Understanding of Java, SQL, HTML, XML, JSON, SOAP, REST API. - Experience working with Enterprise Software Support, preferably Content Management Solutions. - Experience working with Zendesk, Jira, and Confluence. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.