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Job Description: Identify target user groups and carry out interviews or other types of inquiry to help understand user needs Ensure the creation and implementation of customized experiences for the digital user Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior Maintain a competitive edge against competitor products and industry trends Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners Understand product specifications and user psychology and predict what might work for both Diploma/ degree is MUST in design .