IT Intern Business Systems & Automation

IT Intern Business Systems & Automation Bickert Management Inc. (BMI) Location: Remote Schedule: Full-time, 40 hours per week, aligned with BMIs Alberta business day (Mountain Time) Internship arrangement: Paid or unpaid, depending on the candidate, location, applicable requirements, and the final terms agreed before the internship begins Build real technical capability through real work Bickert Management Inc. (BMI) is seeking an intelligent, resourceful, and highly coachable IT Intern who wants to develop practical skills in business systems, software customization, workflow automation, and technical problem-solving. BMI helps organizations improve how they operate by designing, implementing, customizing, and supporting business systems. Much of our work is performed within the Zoho ecosystem and may include application configuration, data structure, workflow design, business process automation, integrations, reporting, troubleshooting, Deluge scripting, and other forms of technical customization. This is not an internship built around passive observation or academic exercises. The intern will learn in context: first through structured onboarding, guided study, shadowing, and light assignments, and then through increasingly meaningful internal and client work as capability is demonstrated. The objective is to help a high-potential person develop into a well-rounded BMI technician. The pace of that progression will depend heavily on the interns aptitude, initiative, reliability, and ability to convert instruction into productive execution. What matters most to us We are more interested in raw capability and character than in conventional credentials. Formal education, certifications, and years of experience can be useful, but they are not reliable substitutes for intelligence, honesty, resourcefulness, work ethic, sound judgment, and the ability to learn quickly. BMI takes pride in identifying undervalued talent: capable people whose potential may not yet be fully reflected in their rsum, credentials, or previous opportunities. The strongest candidates will demonstrate: High intellectual aptitude and strong abstract-reasoning ability Resourcefulness when instructions are incomplete or a solution is not immediately obvious Analytical thinking and disciplined problem-solving Honesty, reliability, and personal accountability A strong work ethic and consistent follow-through Coachability and the ability to apply feedback quickly Curiosity and a genuine interest in technology and business systems Adaptability in a software industry that changes rapidly The judgment to ask good questions without becoming dependent on constant direction Careful attention to detail while still understanding the larger objective What the internship will involve Early assignments will be selected according to the interns current skill level. A new learner may begin with structured training, observation, documentation, testing, data work, simple configurations, and low-risk internal tasks. A candidate who arrives with stronger technical or Zoho experience may progress more quickly into substantive assignments. Over time, the work may include: Learning the Zoho ecosystem and BMIs approach to business-systems implementation Shadowing experienced technicians and Client Success Partners Configuring and customizing Zoho applications Supporting data preparation, migration, validation, and cleanup Building and testing workflows, alerts, approvals, and automations Mapping business requirements into practical system behavior Troubleshooting technical and process-related problems Producing clear technical documentation and internal notes Assisting with reports, dashboards, integrations, and quality assurance Learning Deluge scripting and other technical tools used in BMI implementations Completing increasingly complex internal and client assignments as readiness is demonstrated The balance between learning and execution will change over time. Successful interns are those who steadily require less basic instruction, demonstrate sound judgment, and earn the opportunity to take on more advanced work. Zoho experience Previous Zoho experience is not required. BMI is prepared to train a person with the right underlying qualities from the ground up. However, meaningful experience with Zohoparticularly hands-on experience configuring applications, building automations, working with data, or writing Delugewill be considered a significant competitive advantage. It may allow a successful candidate to begin at a more advanced level and progress more quickly. Experience with other CRM, low-code, database, automation, scripting, or business-software platforms is also valuable when it demonstrates transferable reasoning and technical aptitude. Communication and language Strong working English is required because the .