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Job Description: Job Description: Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time Giving the client need based product solutions and in the process aligning client requirements with business specifics Assessing customer propensity and ensuring higher product penetration per relationship Referencing for more business from existing customers Handle customer queries and complaints Manage assigned branch operational functions like custodian for pins, cheque books, locker, etc. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc Conducting branch administration and lobby management. Excellent communication skills Service orientation Ability to work under pressure and achieve targets High energy levels Extremely patient in disposition Hospitality experience and exposure in customer service environment is an added advantage .
Fund System Support AssociateIQ-EQ · IQEQ Hyderabad, Tower 2, 7th floor, Phoenix Equinox Towers, Diamond Hills, RSM, Gachibowli, Hyderaba, Telengana, India