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Job Title - Automation Lead Trust & Safety Manager/Senior Manager - Kolkata/Mumbai Candidate Expectations & Responsibilities 10-15 Year of experience in Carving out attractive AI led solutions for both existing engagements & new delas/RFPs/RFIs Define and implement transformation across annotation, localization, and moderation workflows Enable human-in-the-loop models for accuracy and contextual judgement Identify inefficiencies and drive improvement in accuracy, consistency, SLA adherence, and productivity metrics Translate Trust & Safety policies into operational workflows and annotation guidelines Ensure compliance with platform policies, legal regulations and content standards Collaborate with internal tech teams on tools, platforms, and model performance Generate insights to improve model performance and operational efficiency Identify abuse patterns, harmful content trends, and risk areas Collaboration with Operations, QA teams & Business stakeholders Support solutioning, Transformation roadmap development Present insights and recommendations to internal and external stakeholders Flexible with shifts .