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IT Support Engineer (L1/L2) Onsite Immediate to 15 days Joiners Only Salary range:- 3LPA to 4LPA Location -Mumbai We are looking for a skilled and customer-focused IT Support Engineer to provide L1/L2 technical support for desktops, laptops, peripherals, and end-user systems in an enterprise environment. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and basic network-related issues while ensuring timely ticket resolution and SLA compliance .Key Responsibilitie sProvide L1/L2 support for desktops, laptops, printers, and peripheral devicesDiagnose and troubleshoot hardware, software, and operating system issuesSupport Windows and Mac OS environments, software installations, updates, and patchingHandle basic networking issues including Wi-Fi, VPN, LAN, DNS, and DHCP troubleshootingManage device lifecycle activities such as allocation, configuration, tracking, refresh, and decommissioningSupport onboarding and offboarding activities including user account setup and system configurationUse tools such as Intune and SCCM for device management and software deploymentManage support tickets, prioritize incidents, and ensure SLA adherenceMaintain accurate asset inventory and technical documentationEscalate complex technical issues to L3/support teams when requiredRequired Skill sStrong knowledge of desktop and laptop troubleshootingExperience in Windows/Mac OS supportUnderstanding of networking fundamentals and remote support toolsHands-on experience with ticketing systems and IT support processesExposure to Intune, SCCM, Active Directory, or Office 365 is preferredGood communication and problem-solving skillsExperienc eL1 Support: 13 YearsL2 Support: 35 YearsLocatio nMumbaiWork Typ eOnsit e .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.