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Key Skills: ServiceNow , ServiceNow Administration Roles and Responsibilities: Develop and configure ServiceNow CSM capabilities, including workflows, automations, and service processes. Implement and maintain integrations and data flows required for CSM/TAM acceleration use cases. Design solutions that improve operational efficiency, user experience, and service delivery consistency. Perform troubleshooting, debugging, and issue resolution across ServiceNow applications and customizations. Support testing, release activities, and documentation for ServiceNow changes. Skills Required: 6 - 8 years of relevant experience ServiceNow development experience ServiceNow CSM configuration and workflow implementation Performance and reliability considerations for ServiceNow solutions Testing and deployment support for ServiceNow changes Good to Have: ServiceNow Administration experience Education: Relevant degree (or equivalent experience) .