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Aftersales / Customer Support Executive

Gandhi Automation Pvt Ltd · Mumbai City

📅 06/08/2026
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Job description: Respond to customer inquiries and service requests via phone, email, and toll-free lines in a courteous and efficient manner. Register service requests and provide clients with reference numbers and clear information on visit procedures. Collaborate with internal departments to ensure timely and effective service coordination. Support Field Service Engineers (FSEs) in preparing accurate and comprehensive service reports. Review service reports and ensure appropriate follow-up for seamless resolution. Encourage customer participation in satisfaction surveys to gather valuable feedback. Coordinate with FSEs and Project Execution teams for smooth handling of replacements and Annual Maintenance Contract (AMC) visits. Maintain detailed service records and highlight areas for product or process improvement. Prepare insightful Root Cause Analysis (RCA) and service performance reports to support ongoing improvement initiatives. Education Qualification:- BE - Mechanical , Civil, Electrical, Mechatronics, Electronics & Communication Compensation: Up to 600,000.00 per year Work Location: In person .
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For people searching Sales

74,689 Sales Jobs Open Right Now — Where to Look

Most are in India and the US. Here's how to pick the right one for you.

74.689Jobs
17.483IN
79%EN

WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.

Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.

The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.

Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.

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