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Own a portfolio of US dental and healthcare clients as their primary point of contact Coordinate across internal Ads, SEO, and delivery teams to ensure client commitments are met Proactively identify risks performance dips, delivery gaps, renewal pressure and address them before escalation Run structured monthly reviews with clients, translating data into clear business impact Build relationships deep enough that clients see you as a strategic partner, not a support contact Flag upsell and expansion opportunities based on your understanding of client goals Requirements Who You Are: 2-3 years in account management, client success, or client servicing ideally in a digital marketing or agency environment You listen more than you talk in client calls and in internal problem-solving You take ownership. When something goes wrong, your first instinct is to fix it, not explain why it wasn't your fault Comfortable with ambiguity you make judgment calls with incomplete information Strong written and verbal communication; you can simplify complexity without dumbing it down Experience working with US-based clients is a strong plus What This Is Not: A role for someone who needs heavy internal support to communicate with clients A role for someone looking for a structured, process-heavy environment we're still building .