Order Billing Specialist

The Billing/Order Management Specialist will play a great role in overseeing and assisting with smooth end-to-end order management and billing processes. This position involves having a keen eye for detail and the ability to collaborate effectively with cross-functional teams to ensure seamless order processing and accurate client billing. The ideal candidate will also have a proven track record in delivering excellent customer service and resolving issues promptly. Order Processing: Review, validate and process all order and sales contract information for completeness with high focus on accuracy.Provide support and assist in the resolution & clarification of order information and invoicing.Support period close activities by reviewing booking and sales reports to reconcile any discrepanciesCollaborate with internal teams for contract review, order generation and potential billing issuesAssist with billing operations, including creating invoices for accuracy and compliance with company policies & proceduresWork closely with Accounts Receivable on billing discrepanciesAnswer inquiries from customers by emailSkills required: NetSuite billing experience required, 2+ yearsBasic knowledge of US accounting standards for revenueClear and grammatically correct verbal and written communication skillsAbility to identify, analyze, and resolve issues in a timely mannerFamiliarity with the overall quote to cash processProven ability to work autonomouslyB2B SaaS/software industry experience, is a strong plus .