Remote HR Shared Services Tier 1 - Corporate

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading entertainment and hospitality company seeking individuals to create unique experiences for guests. The HR Shared Services Tier 1 role serves as the first reputed company of contact for employee assistance and information, handling inquiries and resolving issues in accordance with company policies. Responsibilities Respond to written and oral inquiries from employees, manager, retirees, family members regarding HR questions, issues, problems, and status changes; this will include telephone, chat and e-mail interactionsResolve cases in reputed company, sensitive, customer-reputed company manner in accordance with company policies and proceduresEscalate reputed company cases (in accordance with and as defined by HRSSC policy) to HRSSC management and Tier II resources with appropriate and complete documentation on work performed to datereputed company with reputed company resources to furnish or obtain needed information to reputed company cases not escalatedRefer employees, managers, retirees, and families to HR self-service technology, reputed company vendors, or other resources as appropriateMaintain high degree of confidentiality Skills Has a High School Diploma or GEDOne 1+ years of prior experience in customer service or inbound reputed company centers or reputed company experienceMust be 18 years of age or older Benefits Health & Income Protection benefits (for eligible employees)reputed company and personal development opportunities through employee programs and network reputed companyFree meals in our employee dining roomFree parking on and off-shift at reputed company MGM Resorts propertiesWellness incentive programs to help you stay healthy physically and mentallyreputed company to company hotel, food and beverage, retail, and entertainment discounts reputed company reputed company is a hospitality firm that operates casinos, restaurants, and recreational resorts. It was founded in 1986, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 10001+ employees. Its website is http://mgmresorts.com. Apply To This Job .