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Key Responsibilities and Qualifications Follow up on outstanding payments, manage customer communications, and reduce overdue balances Accurately apply incoming payments against invoices and resolve unapplied cash Investigate and resolve billing and payment disputes, coordinating with internal departments Prepare AR aging, DSO analysis, and collection reports for management Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics Investigate and resolve billing discrepancies or disputes in coordination with internal teams .