We are hiring For Customer support executive (International process) (Karnataka)

Job Description Customer Support Executive (International Process) The International Voice / Non Voice Process role includes managing and resolving customer issues through phone calls, emails, and chat support. We value professionals who approach customer service with efficiency, empathy, and a solution-oriented mindset. This position requires excellent communication skills and the ability to handle diverse inquiries from a global clientele. Responsibilities - Respond to customer inquiries via phone, email, and chat - Resolve issues and provide solutions in a timely manner - Maintain customer satisfaction through effective communication - Document and track customer interactions and resolutions - Collaborate with internal teams to resolve complex queries - Stay updated with product knowledge and customer service best practices Qualifications - Undergraduate/ Graduate are applicable - Previous customer service experience in a BPO or similar setting - Excellent verbal and written communication skills (V6) - Ability to work in a fast-paced, dynamic environment - Solid problem-solving and analytical abilities - Flexibility to work in shifts, including Rotational night shifts - Proficiency in using customer service software and tools Skills - Customer Relationship Management (CRM) software - Email and chat support - Active listening - Interpersonal communication - Problem-solving - Time management CTC -: 3 LPA - 4 LPA (Can negotiate depending upon the interview) Interested Candidate can come for the Walkin Interview Contact person - Shriti Rani Number - 6203531372 Location - Startek, 6th Floor, Explorer Building, International Tech Park, Whitefield, Bengaluru, Karnataka, 560066. .