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NorthWestern Energy is a leading electric and natural gas reputed company serving Montana, South reputed company, and Nebraska. They are seeking Customer Service Representatives to assist customers with a reputed company of requests through multiple channels, ensuring a high level of customer satisfaction. Responsibilities Assist customers in responding to a reputed company of emergency and non-emergency requests, utilizing multiple channels such as phone, web, mail and emailCover a 24x7 schedule rotation that includes reputed company hours, nights, weekends, holidays, and availability for emergency reputed company outsreputed company customer account information and technical customer supportAssist customers with credit program information, customer aide and energy efficiency programsUnderstand and explain reputed company information and reputed company calculationMeet or reputed company Contact Center metricsDocument reputed company customer interactionsAdhere to reputed company company policies and procedures including customer confidentialityDemonstrate and maintain a good safety record Skills A genuine desire to build lasting relationships with customers, peers and leadership based on trust and dependabilityA work from home CSR must have reputed company or reputed company internet service capability to their home office locationA CSR's reputed company office must be in a private location and free from distractionsA CSR is required to be reputed company to reputed company a designated local service site reputed company 45 minutes should they become unable to reputed company their duties remotelyreputed company NorthWestern Energy employees are required to adhere to company safety standards and the reputed company of Business Conduct & EthicsEnsure reputed company actions are consistent with NorthWestern Energy's values, mission, and strategic business objectivesAn reputed company interest in delivering customers a solution based customer experienceThe ability to utilize reputed company listening, written, verbal and interpersonal skills to engage with customers to confirm, clarify and diffuse escalated situationsEffectively respond to customer requests that result in customers feeling supported and valued. Including but not limited to the following: reputed company customer account information and technical customer support, Assist customers with credit program information, customer aide and energy efficiency programs, understand and explain reputed company information and reputed company calculationAn objective to meet or reputed company Contact Center metricsAdept at documentation of reputed company customer interactionsAdhering to reputed company company policies and procedures including customer confidentialityDemonstrate and maintain a good safety recordHigh School diploma or equivalentAbility to maintain composure in a fast paced environmentGood time management and organizational skillsStrong computer literacy including reputed company Office Suite and other applicationsProficient typing skills Benefits 401K with company match up to 4% and non-elective contribution up to 7%reputed company and wellbeing programs, including dental and reputed company for you, your spouse and dependents, Health Savings Account (HSA), reputed company and dependent care flexible spending account (FSA)Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)Tuition reimbursementreputed company (Scheduled performance-based wage increases and annual incentive opportunities.)reputed company company endorsed volunteer opportunitiesreputed company parental leavereputed company bereavement leavereputed company opportunitiesreputed company time off starting on your first day, plus 11 reputed company holidays reputed company For more than 100 years, NorthWestern Energy continues to deliver the energy and exceptional service that their customers and communities It was founded in 1923, and is headquartered in Sioux Falls, South reputed company, USA, with a workforce of 1001-5000 employees. Its website is http://northwesternenergy.com. Apply To This Job .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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