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GREETINGS FROM, THE JOB FACTORY!!!! HIRING FOR GRADUATE FRESHERS VOICE PROCESS PROCESS SAL UPTO 3.5 LPA & Exp 6.5Lpa WORK TYPE--FULL TYPE LOCATION-BANGALORE 5 DAYS WORKING 2 DAYS OFF CAB---1 WAY CAB BASED ON SHIFTS IMMEDIATE JOINERS ONLY FOR MORE DEATILS CALL HR Bhavani - 9035369666 EMAIL ID --bhavanijobfactory@gmail.com A Customer Service Executive (Voice Process) is responsible for assisting customers over phone calls and ensuring their issues are resolved professionally. Typical job responsibilities: - Handle inbound and/or outbound customer calls. - Answer customer questions about products or services. - Resolve complaints and provide appropriate solutions. - Update customer information in the CRM system. - Escalate complex issues to the relevant team. - Meet quality, productivity, and customer satisfaction targets. Eligibility: - Any graduate (freshers are usually eligible). - Good communication skills in English; many roles also require Hindi or another regional language. - Basic computer knowledge and typing skills. - Willingness to work in rotational shifts if required. A Non-Voice Process Executive handles customer support and back-office work through email, live chat, ticketing systems, or data processing instead of phone calls. Typical job responsibilities: - Respond to customer queries via email or chat. - Process customer requests and update records. - Perform data entry and document verification. - Resolve issues and escalate complex cases when needed. - Maintain accurate records and meet quality standards. Eligibility: - Any graduate (freshers are often eligible). - Valuable written English and typing skills. - Basic computer knowledge (MS Office, email, internet). - Attention to detail and ability to work in shifts if required. FOR MORE DEATILS CALL HR Bhavani - 9035369666 EMAIL ID --bhavanijobfactory@gmail.com THE JOB FACTORY !!! .