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Skills Inbound Representative Associate - (Voice -International Process) Education: HSC Passed with 1 Year exp can apply Experience: 1 to 7 years Work Location: Mumbai,(Vikhroli-MDC2C) Shift timings: US Rotational- Shift Work Mode: Work from Office Requirements - Should have excellent Oral and written communication skills. - You should be adaptable to work in any shift. - Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. - Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. - Walk customers/ Provide navigational support on self-service portal Benefits :Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).Role & responsibilities. .