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Insurance Follow-Up: Make outbound calls to US insurance companies to check the status of outstanding medical claims. Denial Management: Identify why a claim was denied, rejected, or underpaid, and determine the next steps for resolution. Documentation: Accurately update claim statuses, appeal notes, and payment details into the medical billing software. Adherence: Strictly follow healthcare confidentiality guidelines (HIPAA) Requirements Under Graduation Degree Preferably, Arts and Science Excellent English Communication Skills Adherence to U.S. Shift Timings Good analytical and listening skills Working knowledge in MS office BenefitsComprehensive training provided. Career growth opportunities in the healthcare BPO/RCM domain. Competitive salary and performance incentives. Supportive work environment. Food & Transportation Complimentary. .