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## Insurance Sales Team Lead / Quality Analyst ### Role Overview Hexaware Technologies is looking for a dynamic and experienced professional to take on the dual responsibility of leading an insurance sales team and ensuring quality standards across sales processes. The ideal candidate will possess a strong background in insurance sales, team management, and quality assurance, and will be responsible for driving performance targets while maintaining compliance and service excellence within the sales function. ### Key Responsibilities - Lead, mentor, and manage a team of insurance sales representatives to achieve defined sales targets and KPIs - Monitor and evaluate team performance on a regular basis, providing constructive feedback and coaching - Conduct quality audits on sales calls, interactions, and documentation to ensure adherence to compliance and process standards - Identify training needs and coordinate with the training team to address skill gaps within the sales team - Track and report on quality metrics, sales performance, and team productivity to senior management - Implement process improvements to enhance sales efficiency and customer satisfaction - Ensure all sales activities comply with regulatory guidelines and internal policies - Handle escalations and resolve customer or process-related issues in a timely manner - Collaborate with cross-functional teams including operations, compliance, and training departments ### Requirements / Qualifications - Prior experience in insurance sales, preferably in a team lead or quality analyst capacity - Strong understanding of insurance products, sales processes, and regulatory requirements - Proven ability to lead and motivate a sales team to meet and exceed targets - Experience in quality monitoring, call auditing, or process compliance within a sales environment - Excellent communication, interpersonal, and leadership skills - Proficiency in MS Office and CRM or quality management tools - Ability to analyze data and generate actionable insights from performance reports - Strong problem-solving skills and attention to detail - Graduate degree in any discipline; additional certifications in insurance or quality management are a plus ### About the Company Hexaware Technologies is a global IT services and business process outsourcing company that delivers technology-driven solutions across industries including banking, financial services, insurance, healthcare, and retail. The company focuses on automation, artificial intelligence, and digital transformation to help clients streamline operations and achieve their business objectives. .
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.