Customer Support Executive

Job Overview: Making/receiving calls to provide customer service, focusing on clear communication, handling inquiries, resolving complaints, updating CRM, requiring strong persuasion, listening skills, and data entry for outbound (cold calls) or inbound (customer-initiated) interactions. Key duties include script adherence, building rapport, documenting calls, and coordinating with teams for smooth follow-ups, time management, and basic tech proficiency. Responsibilities Outbound Calling: Contact potential & existing customers for appointments, or feedback. Inbound Handling: Answer calls, provide info on products/services, resolve issues. Lead Management: Follow up on warm/cold prospects. Customer Support: Address complaints,ensure satisfaction. Data Management: Accurately record call details, update customer info in CRM. Reporting: Document calls, report observations to team leads. Skills & Qualifications Communication: Excellent verbal, listening, and interpersonal skills. Tech Savvy: Familiarity with CRM software and basic computer applications. Resilience: Ability to handle rejection and manage time effectively. Education: High School Diploma (Bachelor's often a plus). Experience: Previous sales or customer service experience helpful. Key Duties Stick to call scripts while adapting to customer needs. Build rapport and maintain strong client relationships. Transfer qualified leads to relevant departments. Meet conversions and satisfaction. It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.More about this Customer Support Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Executive jobWhat qualifications and experience are required for this Customer Support Executive position Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience. What is the salary and job type for this role Ans : The salary for this Customer Support Executive job ranges between 25,000-35,000 per month. This is a Full Time job. What shift and timings does this job follow Ans : This Customer Support Executive job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Hoskote, Bangalore. How many openings are available for this position Ans : There is 1 opening available for this position. Who can apply for this job Ans : Candidates who have a Graduate and above qualification with 3-7 years of experience can apply for this Customer Support Executive job. Only female candidates can apply. Where is this job located Ans : This Customer Support Executive job is located in Hoskote, Bangalore. Why should you apply for this Customer Support Executive job Ans : This Customer Support Executive job offers a salary between 25,000-35,000 per month. This is a Full Time opportunity and has 1 openings available. Candidates can call HR for more info. .