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Scope The Support Engineer is responsible for ensuring end-to-end visibility across the Azure platform by implementing and maintaining monitoring, alerting, and observability solutions. This role focuses on proactively monitoring platform health, performance, availability, and security, enabling rapid detection and resolution of issues while supporting reliable and efficient platform operations. The engineer plays a key role in fostering a proactive operational culture through continuous monitoring, analytics, and operational insights. What youll do Monitor the health, availability, performance, and security of Azure platform services using Azure Monitor, Log Analytics, Application Insights, and Elastic. Maintain and monitor dashboards, alerts, and key operational metrics across platform services including IAM, APIM, MongoDB, Stratosphere, Portal Shell, Portal Collaboration, and Event Framework. Respond to monitoring alerts, perform initial triage, and escalate incidents to appropriate L2/L3 teams in accordance with defined procedures. Monitor authentication services, token issuance processes, and access management operations within Azure AD / Entra ID to ensure service availability and compliance. Track API gateway performance metrics, including latency, error rates, throttling events, and quota utilization, and report anomalies to support teams. Review logs, traces, and monitoring data to identify operational issues, performance degradation, and potential service disruptions. Execute synthetic monitoring checks and validate end-to-end user journeys to ensure platform functionality and availability. Follow established runbooks and operational procedures to support incident resolution and routine maintenance activities. Collaborate with engineering and operations teams to improve monitoring coverage, alert accuracy, and operational efficiency. Participate in shift operations, monitoring reviews, and continuous improvement initiatives aimed at reducing incident response times and enhancing platform reliability. Monitor the health, availability, performance, and security of Azure platform services using Azure Monitor, Log Analytics, Application Insights, and Elastic. Maintain and monitor dashboards, alerts, and key operational metrics across platform services including IAM, APIM, MongoDB, Stratosphere, Portal Shell, Portal Collaboration, and Event Framework. Respond to monitoring alerts, perform initial triage, and escalate incidents to appropriate L2/L3 teams in accordance with defined procedures. Monitor authentication services, token issuance processes, and access management operations within Azure AD / Entra ID to ensure service availability and compliance. Track API gateway performance metrics, including latency, error rates, throttling events, and quota utilization, and report anomalies to support teams. Review logs, traces, and monitoring data to identify operational issues, performance degradation, and potential service disruptions. Execute synthetic monitoring checks and validate end-to-end user journeys to ensure platform functionality and availability. Follow established runbooks and operational procedures to support incident resolution and routine maintenance activities. Collaborate with engineering and operations teams to improve monitoring coverage, alert accuracy, and operational efficiency. Participate in shift operations, monitoring reviews, and continuous improvement initiatives aimed at reducing incident response times and enhancing platform reliability. What we are looking for: 35 years in Application/Production Support or SRE roles. Immediate Joiners Preferred Oracle SQL, Unix Shell Scripting, Performance tuning, ITIL, L1/L2, Application Support, Production Support BE/Btech/Engineering Degree must Relocation to Coimbatore preferred In-Person interviews Strong Azure platforms fundamentals expert Monitoring tools and Kubernetes Hands-on experience with KQL, Log Analytics workspaces, and Azure Workbooks. Demonstrated ability to design alert hierarchies and reduce alert fatigue. Familiarity with APIM diagnostic settings and event hub log forwarding. Experience monitoring MongoDB Atlas or similar NoSQL databases. Exposure to event-driven architectures (Azure Event Grid, Service Bus, Event Hubs). Strong communication skills ability to translate metrics into business impact. Strong exposure to cloud technologies Application & Production Monitoring and Support Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values All qualif .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.