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Voice Network Engineer1 Detailed Job description: Primary Function of Position: This position has responsibility for the deployment, support and upgrade of production Zoom Phone, Zoom Meeting, NICE infrastructure supporting worldwide locations. Test and evaluate voice and video systems for optimum performance in support of ongoing and future business needs. Manage global telecom ISP for SIP trunk and voice circuits. In addition, this position will review, plan, and evaluate voice systems and work closely with network engineering team on design, configuration, and troubleshooting. Zoom Phone and NICE contact center focus is a must. Roles and Responsibilities This position has responsibility and authority for: Implementing and supporting enterprise class voice networks to support Zoom Phone, NICE CxOne contact center, SFDC voice, and AudioCodes. Deploy voice infrastructures in new and existing offices worldwide. Proactive management, monitoring, troubleshooting, and technical analysis of the global voice infrastructure. Help with the development and implementation of voice, video, and collaboration technology roadmaps globally. Perform troubleshooting to isolate and diagnose voice and video problems. Design, configure and script NICE CxOne contact center software. Help in Call routing, configuration, scripting Assist in the development of voice and video network operations processes, procedures, and documentation. Manage worldwide telecom vendors to obtain the best voice service Competency Requirements Competency is based on education, training, skills, and experience. To adequately perform the responsibilities of this position the individual must: Hands on experience with Zoom Phone, NICE CxOne contact center, and SBC NICE ICM Enterprise development and deployment experience, including scripting, configuration, and call routing. Experience with Zoom / Poly / Neat Room video conference and integration to Zoom Hands on experience with Cisco Cube and Voice Gateways and Zoom Phone Minimum of 3+ year hands on experience in Cisco and Zoom voice and basic network engineering is required. Strong ability to identify, determine and document customer requirements. Solid written and verbal communication proficiencies, quick learning abilities and self-motivated team player. Required Skills and Experience: BS in Computer Science or another similar technical field Minimum of 3+ year of hands-on experience in Voice and Collaboration engineering Zoom Phone, Cisco Voice, NICE Contact Center Video conferencing with multi-vendor platform (Zoom, Poly, Cisco) Collaboration with Zoom Meeting and Phone Good communication and documentation skills Notes: Should have strong communication skills Experience working with large teams NICE CxOne contact center experience is main preference Experience with SFDC Implementation experience is needed Support and implementation experience .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.