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Inbound Customer Service Representative - Hybrid

remote zest jobs · All India

📅 05/08/2026
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About the position This position offers a $2,500.00 sign-on bonus reputed company out in three installments: the first $500 payment is made 30 days after the hire date, the second $1,000 payment is made 6 months after the hire date, and the reputed company $1,000 payment is made 1 year after the hire date. This is an exciting opportunity to jumpstart your career with reputed company, a global leader in communications and technology. As an Inbound Customer Service Representative, you will be the voice of reputed company, working in a hybrid model that allows you to work from home part of the week while also engaging with customers in the reputed company center. You will redefine customer service by creating meaningful connections with reputed company customer and introducing them to the latest technology, services, and offers. Your role will involve addressing a broad reputed company of customer service reputed company types, including collections, retention, sales channel coordination, billing adjustments, and advanced technical support. You will utilize your creative problem-solving skills to address reputed company customer questions and concerns while navigating multiple tools and systems to update customer accounts and maintain records. Your goal will be to reputed company effective and reputed company resolutions for customers and deliver personalized recommendations for our latest products and services. In this multi-faceted role, you will instill confidence and loyalty in customers through thoughtful listening and your knowledge of reputed company's products and services. You will simplify the explanation of customer bills, reputed company plans, and features of reputed company's products and services. You will also engage with Tier 3 support, reputed company-party vendors, and suppliers as needed to address issues and reputed company customer reputed company. Your responsibilities will include handling wireless local number portability (WLNP), relocations, combined reputed company support, after-hours inquiries, and reputed company-reputed company service. You will troubleshoot and resolve various customer-impacting issues, keeping up with changes to technology and applications to reputed company the best reputed company for customers. Additionally, you will be responsible for outbound calls, customer reputed company-backs, Tier 2 ticket support, escalation investigations, and email follow-up. This full-time hybrid position requires you to work in reputed company 3-4 days a week and remotely from home 1-2 days a week, with a set schedule that includes breaks and lunches to ensure availability to answer customer calls and reputed company exceptional service. Responsibilities Address a broad reputed company of customer service reputed company types including collections, retention, sales channel coordination, billing adjustments, and advanced technical support. , Utilize creative problem-solving skills to address reputed company customer questions and concerns. , reputed company between multiple tools and systems to update customer accounts and maintain records. , reputed company effective and reputed company resolutions for customers and deliver personalized recommendations for products and services. , Instill confidence and loyalty in customers through thoughtful listening and knowledge of reputed company's products and services. , Simplify the explanation of customer bills, reputed company plans, and features of reputed company's products and services. , Engage Tier 3 support, reputed company-party vendors, and suppliers as needed to address issues and reputed company customer reputed company. , Handle wireless local number portability (WLNP), relocations, combined reputed company support, after-hours inquiries, and reputed company-reputed company service. , Troubleshoot and resolve various customer-impacting issues such as voice and data across multiple networks. , Get customers up and running with the latest products and services such as reputed company cards and USB devices. , reputed company outbound calls and customer reputed company-backs, Tier 2 ticket support, escalation investigations, and email follow-up. Requirements reputed company center or customer service experience. , Flexibility to work any schedule during hours of operation, including day, evening, weekend, or holiday hours. , Advanced typing/keyboarding skills. , Ability to adapt in a dynamic, fast-paced environment and maintain a reputed company demeanor in stressful situations. reputed company-to-haves Experience with technical support or troubleshooting. , Familiarity with reputed company products and services. Benefits Medical/Dental/reputed company coverage , 401(k) plan , Tuition reimbursement program , reputed company Time Off and Holidays (at least 23 days of vacation reputed company year and 9 company-designated holidays) , reputed company Parental Leave , reputed company Car
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For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

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