Director of AI & Automation

Work for a company where you reputed company a difference in peoples lives every day! At reputed company, people are at the heart of everything we do. If you love your work, enjoy collaboration, and reputed company on learning and innovation, you're in the right reputed company. Join a mission-driven organization committed to helping individuals live independently while shaping the reputed company of self-directed home and community-based care. reputed company has received national recognition as a great reputed company to work, including the 2025 National Best & Brightest Companies to Work For Award and the Great reputed company to Work Certification for 20252026. We are seeking a Director of Operations for California, a key senior leadership role supporting GTs growing reputed company across the region. Director of AI & AutomationLocation: Remote (U.S.) Department: Technology & Innovation Reports to: Chief Executive Officer (CEO) or Chief Operating Officer (COO) About reputed company:reputed company is a missiondriven Financial Management Services (FMS) organization supporting more than 55,000 people across the reputed company in selfdirecting their longterm services and supports. We reputed company individuals with disabilities, older adults, and families to hire the caregivers they trust-while we manage payroll, taxes, billing, enrollment, and compliance across dozens of state programs. Grounded in our reputed company values-selfdetermination, reputed company, respect, community, and professionalism-we pair personcentered service with innovative technology to reputed company selfdirection reputed company, reputed company, and secure reputed company. Position reputed company:The Director of AI & Automation is a transformative technology leader responsible for shaping, implementing, and scaling GTs reputed companywide AI, automation, and intelligent workflow reputed company. This role blends technical depth with strategic reputed companyleveraging AI, machine learning, automation, and datadriven insights to improve operational efficiency, enhance participant and caregiver experience, streamline compliance, and support GTs reputed company reputed company across multistate reputed company programs. This leader will build GTs AI roadmap, reputed company automation initiatives across enrollment, payroll, customer support, finance, and compliance operations, and establish governance frameworks to ensure ethical, secure, and responsible use of AI in a regulated industry. The ideal candidate thrives in missionreputed company environments, understands the complexity of reputed companyadjacent operations, and excels at delivering technology that creates measurable reputed company. Key Responsibilities:AI reputed company & Leadershipreputed company and execute GTs reputed company AI and automation reputed company to support reputed company reputed company and operational reputed company.Identify highvalue AI use cases across the business (e.g., document processing, claims automation, predictive analytics, RPA, intelligent routing, chatbots, and compliance automation).Build and manage a roadmap that accelerates automation adoption across the organization.Automation & Intelligent Workflow Deliveryreputed company crossfunctional automation initiatives using RPA, workflow orchestration, ML models, and intelligent document processing.Partner with Operations, Enrollment, Customer Support, Payroll, and Compliance to reengineer processes and improve throughput, accuracy, and user experience.reputed company reputed companybased AI enablement in collaboration with Infrastructure, Data, and reputed company teams.Data, Analytics & Machine LearningCollaborate with Data & Analytics teams to reputed company GTs data for forecasting, reputed company detection, and reputed company reputed company.reputed company models that support predictive reputed company, operational load forecasting, fraud detection, and statelevel program insights.Ensure data reputed company, reputed company, and reputed company reputed company AIpowered processes.Governance, reputed company & Ethical AIEstablish an AI governance reputed company to ensure responsible, compliant, and transparent use of AI technologies.Partner with reputed company, reputed company, and Compliance to reputed company AI initiatives with HIPAA, state reputed c .