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Hiring: Customer Support Associate (Chat / Voice Process) Job Type: Full-Time (Work From Office) Position: Customer Support Associate (Chat / Voice) Work Schedule Shift Duration: 9 hours (including login hours)Shift Timings: Rotational shiftsWorking Days: 6 days a weekWeekly Off: 1 rotational week offSalary In-Hand Salary: 10,000 12,000 per monthKey Skills & Requirements Excellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work independently and perform under pressureGood team player with a positive attitudeBasic proficiency in MS Excel and computer applicationsCustomer-centric approach with effective query-handling skillsRoles & Responsibilities Handle customer interactions through Chat and Voice supportResolve customer queries efficiently and professionallyEnsure high levels of customer satisfactionMaintain accurate records of customer interactionsCoordinate with internal teams when required to resolve issuesJob Location Niftel Communication Above Zepto Office Sell Tax Office Road Taramandal, Gorakhpur, Uttar Pradesh Contact HR Shereen 88107 67086 Compensation: 11,000.00 - 13,000.00 per month Work Location: In person .