Area Collection Manager-Lending Collections (West Bengal)

We are looking for a skilled professional to join our team as an Area Collection Manager in West Bengal, Chhattisgarh, and Jharkhand. The ideal candidate will have a strong background in lending collections. Roles and Responsibility - Manage and oversee the collection process to ensure timely payments from customers. - Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. - Collaborate with internal teams to resolve customer complaints and disputes. - Analyze and report on collection performance metrics to identify areas for improvement. - Ensure compliance with regulatory requirements and company policies. - Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Job Requirements - Proven experience in lending collections or a related field. - Robust knowledge of collection principles, practices, and regulations. - Excellent communication, negotiation, and problem-solving skills. - Ability to work in a fast-paced environment and meet deadlines. - Strong analytical and reporting skills, with attention to detail and accuracy. - Experience working with CRM software and other collection tools. About Company One97 Communications Limited is a leading player in the industry, committed to providing exceptional service and solutions to its clients. .