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TaskUs is hiring a Quality Analyst (Fintech Account) to ensure high-quality performance and compliance with Ridiculously Amazing processes. The role involves analyzing back-end issues, preparing reports, and escalating quality issues to management.RequirementsKnowledge of customer service practices within and/or beyond the BPO space.Support on any financial accounts is a plusAbility to identify patterns or connections between situations, issues, or problems that may not be explicitly related.Aptitude in expressing ideas and presenting analysis, findings, and recommendations through clear and effective written and verbal communications.Capacity to learn more about business, economics, or other relevant subjects under study through various research methodologies.Background in conducting research and analytics, backed by advanced computer proficiency.Experience in mediation and conflict resolution techniques.BenefitsCompetitive industry salariesComprehensive benefits packagesOriginally posted on Himalayas Apply To this Job .