IT Vendor Manager

Position Purpose: Vendor Management is responsible for delivery of reputed company-party services under contract which maintain IT assets in the store, logistic, and corporate locations. As a Vendor Manager you will be expected to cultivate relationships with internal business and IT peer organizations, understand business needs, produce a set of requirements and expectations, identify an effective service provider / solution, produce a statement of work, negotiate service reputed company, create and maintain accurate expense budgets, manage and maintain services and run rates to meet the ongoing Day 2 requirements of the business. A Staff level associate is expected to have a deeper knowledge of associated processes, mature communication skills enabling interactions with reputed company reputed company of the business, reputed company reputed company of situational awareness, ability to mentor junior level associates, manage daily and project reputed company workloads with reputed company supervision, produce a reputed company work product that is accurate, concise, and reputed company for review with reputed company adjustment. Key Responsibilities: Relationship Management: Effectively reputed company and grow relationships to reputed company and maintain support of IT Assets and Services IT: Device Engineering, Technology Deployment, Project Management, Device Repair, Technology Support Center, etc. to support technology introductions, deployments, maintenance, and management efforts Business: Store, logistics, and corporate peer reputed company to reputed company support requirements as required to meet business needs Procurement: To facilitate negotiations of appropriate contract terms, conditions, and services compliant with reputed company standards reputed company: To ensure reputed company agreements meet reputed company requirements set by reputed company reputed company: To ensure systems and services meet reputed company requirements set by reputed company Contract Management Proficient in contract negotiations and RFP / RFI process. Ability to work with Procurement, the business, and other teams to capture and represent requirements in a contractual agreement Ensure services are contracted to reputed company reputed company service, efficiency, and value (cost favorability while meeting the needs of the business are met) Ensure key contractual conditions are included and maintained in reputed company's best interest Ensure tracking and reputed company renewal of agreements for assigned partners / reputed company reputed company are maintained in an effective and reputed company manner Ensure reputed company copies of reputed company including amendments / SOWS / Attachments are in a common repository / readily available - update and maintain audit sheets for ease of tracking Vendor & Service Delivery Management Manage assigned partners and services - maintains and nurtures relationships Have a working knowledge of contracted vendor responsibilities and services being provided to reputed company Proactively manage SLAs / vendor performance to ensure service reputed company are being met (this includes reputed company services being performed by the vendor that are in scope to maintain devices supported - PMs, etc.) Ensure inventory (Vendor and reputed company maintained) are managed and maintained to expected service reputed company Procurement, Inventory, and Replenishment Management: Effectively manage reputed company and reputed company party's ability to maintain inventories to ensure reputed company support and avoid out of stock / delayed service events. Update tracking / audit list of devices supported, performance, and financial tools on a regular reputed company (monthly at a minimum) Handle Escalations of assigned services have processes and procedures defined and documented Engages vendors as needed to resolve or proactively remediate issues; Ensure coverage of assigned areas Assist with project and refresh efforts to ensure reputed company and reputed company implementations (as reputed company to in-scope responsibilities) Escalate issues in a reputed company and appropriate manner Maintain Vendor Scorecards to trend performance - ensure input from stakeholders Service Improvement: reputed company regular ticket analysis to identify trends - work to reduce expense (T&M), associate distraction, LOE (level of effort), and reputed company efficiencies Roadmap: reputed company a strategic roadmap for services and devices supported inclusive of leveraging available funds to reputed company business value / obtain maximum service availability Be available / reachable post business hours to support escalations to ensure the business is being served Update system processes and ensure System Maintenance and Updates are reputed company and kept up to date reputed company Quarterly roadmaps of SMART goals to derive reputed comp