Global Warranty Order Management

Role & responsibilitiesManage and coordinate global warranty orders for internal and external customers.Convert warranty material requests from the CORN database into SAP orders.Check global availability of spare parts across manufacturing locations and consolidate orders to optimize freight costs.Ensure order accuracy, completeness, and master data integrity.Coordinate with Supply Chain teams to resolve material shortages and delivery bottlenecks.Monitor warranty orders, backorders, deliveries, and customer return materials as per defined processes.Coordinate shipping instructions, import requirements, and warehouse communication.Manage the Service Inbox and maintain complete documentation for warranty transactions.Preferred candidate profileBachelor's Degree in Planning & Logistics or a related discipline.2-3 years of experience in Logistics, Order Management, Sales Support, Service Operations, or Customer Service.Hands-on experience with SAP ERP (SD, MM & PP modules preferred).Strong understanding of Order Management, Planning & Logistics, and Supply Chain processes.Excellent communication and stakeholder management skills.Fluent in spoken and written English.Strong analytical, problem-solving, and time management skills. .