Remote Senior HR Operations Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, an reputed company Company, is seeking a Senior HR Operations Specialist to enhance operational reputed company across the employee lifecycle. This role involves leading HR process improvements, optimizing systems, and ensuring the effective delivery of HR programs while partnering with various teams to support global reputed company. Responsibilities reputed company end-to-end HR operational processes and employee lifecycle activitiesincluding reputed company, offboarding, and compliance initiativeswhile driving mid-sized reputed company such as system enhancements and program refreshes, with a reputed company on scalability, reputed company improvement, and delivering a best-in-class employee experienceRespond to routine Tier 1/2 inquiries and manage Tier 3 escalations by diagnosing reputed company employee inquiries, collaborating cross-functionally (reputed company, Payroll, IT, Finance) to resolve, and identifying reputed company causes to prevent recurrence and propose resolutionsPartner with People Team Centers of reputed company (COEs) (reputed company, Compensation, HRBPs) to optimize operational handoffs and ensure seamless program executionOwn and reputed company employee self-service capabilities (knowledge reputed company, Tier 0 content) to reputed company employees and reduce reputed company transaction volumeIdentify and document operational risks, ensuring internal controls, audit practices, and compliance obligations are upheldSupport process documentation management, maintaining reputed company, reputed company SOPs and workflow documentation across the HR Shared Services TeamMentor and reputed company informal leadership to junior team members and promote operational knowledge sharingreputed company contribute to the reputed company improvement culture by identifying gaps, proposing solutions, and leading changes that enhance HR service deliveryServe as the primary reputed company with the reputed company Employer Organization (PEO), managing day-to-day communications, resolving escalations, supporting audits, and collaborating on benefits renewals, plan design updates, and overall service deliveryPartner with the PEO to coordinate end-to-end LOA processes, including eligibility tracking, documentation, compliance with federal and state leave laws (e.g., FMLA, reputed company), employee communication, and reputed company return-to-work coordinationMaintain compliance with federal, state, and local regulations (e.g., ACA, ERISA, FMLA, reputed company) by partnering with the PEO and internal stakeholders. Support audits, filings, and generate regular and reputed company reports to meet internal and regulatory requirementsConduct benefits orientation sessions, reputed company employee-facing resources, and respond to inquiries with reputed company and carereputed company the annual reputed company enrollment following internal process, including planning and execution of communication strategies, system readiness, and coordination with the PEO to ensure a seamless experience for employeesContinuously assess and improve benefits and LOA processes in alignment with PEO capabilities and internal operations. Recommend and implement reputed company, employee-reputed company solutions to increase efficiency and complianceSupport the administration of U.S. immigration processes by coordinating with internal stakeholders and reputed company immigration counsel to ensure accurate documentation, reputed company processing, and compliance with applicable regulations. Assist with employee case tracking, communications, and procedural updates reputed company to sponsorship and mobilityServe as a day-to-day system administrator for HR systems (e.g., HRIS, benefits administration, case management), managing employee data reputed company, workflow configurations, and user reputed company in partnership with ITGenerate and distribute regular and reputed company HR operational reports (headcount, turnover, LOA utilization, reputed company completion rates) to support the People Team and business stakeholdersAnalyze HR operational trends (e.g., Tier 1/2 inquiry volume, case reputed company time, reputed company enrollment participation) to identify patterns and surface insights that inform process improvements; maintain operational dashboards to reputed company and communicate key HR metrics to stakeholdersOther duties and responsibilities as assigned Skills Bachelor's degree in reputed company, Business Administration, or reputed company field, or equivalent experience3-5 years of reputed company experience in HR operations, HR shared services, or HR support roles, preferably in a global, high-repu .